Terms & Conditions
iCANLAWN.COM is a UK based company and complies with UK consumer law including the Distance Selling Regulations. This means that shopping with iCANLAWN.COM is safe and secure. Any issues you may have with our products or customer service can be resolved through our 100% Happiness Guarantee, simply contact us if you have any issues. By visiting our website, you accept and agree to the content of these Terms and Conditions. Our Terms and Conditions do not affect your statutory rights.
If we decide to change our Terms and Conditions, we'll post the changes on this page so that you're always aware of what information we collect, how we use it and under what circumstances we disclose it.
When placing an order you agree that all the information given is accurate and complete. You will receive an acknowledgement email confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order.
By placing an order, you make an offer to us to purchase the products you have selected. We may or may not accept your offer at our discretion. If we cannot accept your order we will contact you by email and shall refund any amount already paid to us. We will always make every effort to supply you with the products listed in your order confirmation.
Order Amendments & Cancellations
Due to the speed at which we pick, pack and dispatch orders, we can’t always make changes to your order once it has been placed. However, we will always try our best to do so when and where we can.
For any cancellation or amendment enquiries, please email [email protected]. Make sure your email includes the nature of your request, your order number and the name on the order.
If you have changed your mind or no longer require the order, then we will happily accept your return. You may return your order to us within 30 days of purchase.
Please bear in mind -
- You must arrange and pay for the return shipping.
- The products must be in their original packaging and in a resalable condition.
- Any seed packaging must not have been opened.
Simply send us your return along with your name and order number to the below address.
Witham St Hughs,
Once we receive your return, we will refund you as soon as possible and within 14 days. We will also send a confirmation email to you once this is complete.
If you have any queries regarding a return please contact us using our contact form or by emailing [email protected].
You will be refunded using the same means of payment as you used for the initial transaction. Standard delivery charges will also be refunded, however if you have selected our Super Fast delivery option, we will only refund you for the cost of the standard delivery charge.
If your order arrives damaged, then please contact us right away at [email protected]. Please include your order number, details of the damage and if possible photographic evidence of the damage.
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
- Pay in 3
- Pay Later
You can find further information on Klarna's user terms here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
You may return your purchase to us within 30 days of purchase. To arrange a return of a product please contact us. You must arrange and pay for your own shipping. In order for us to process the return and refund the product must be in a resaleable condition and any seed packaging must not have been opened up. The product should not have been used. Failure to adhere to these conditions may mean we cannot refund you for your return.
iCANLAWN.COM disclaims damages of any kind, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties implied or otherwise relating to use of this site.
Ownership of information
iCANLAWN.COM creates the majority of pictures and descriptions for the website. This information is copyright of iCANLAWN.COM and may not be used by any other party without express permission of iCANLAWN.COM. The iCANLAWN.COM website is provided for use only for viewing by an end user. Taking of any content or prices by automated processes, such as spidering, will be deemed as a breach of copyright and is expressly forbidden except where specifically agreed with iCANLAWN.COM or where iCANLAWN.COM has expressly requested the process.
Accuracy of information
We put a lot of time and effort into describing and photographing the products we sell using our copywriters and in-house photography studio to make sure we give the end user the most accurate representation of each and every product on the site.
Although we aim that every picture and description is 100% accurate, mistakes do occur so let us know if you see or read something that isn't correct. If you've purchased something based on a picture or description on the website which turns out to be incorrect we'll happily replace or refund the product.
All prices listed on iCANLAWN.COM are correct at the time of entering. Your credit card or debit card will be charged at the point of purchase.
If a genuine error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. We shall be under no obligation to fulfil an order for a product that was advertised at an incorrect price. In the event that you order an item and the price published on iCANLAWN.COM is incorrect for any reason, we will email you to inform you that we have not accepted your order and shall refund any amount already paid to us.
Promotions & promotional codes
- Minimum spend required (exclusive of any shipping costs).
- iCANLAWN.COM reserves the right to end promotions at any time.
- Discount vouchers & promotions are only redeemable against in-stock items.
- Discount vouchers/promotions cannot be used to purchase gift vouchers.
- Promotion codes are single use per account.
- Discount vouchers/promotions cannot be applied retrospectively.
iCANLAWN.COM produces all discount codes and does not use a third-party site to host these discount codes. Discount codes will be advertised by iCANLAWN.COM or will be sent directly to newsletter subscribers. If you have come across an iCANLAWN.COM discount code on a third party site please note that this will not be valid.